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Terms and Conditions
Effective Date: July 25, 2054
1. Agreement to Terms
By accessing and using Grabnex.com, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
These terms apply to all visitors, users, and customers who access or use our service to purchase gym clothing, gym equipment, gym mats, and workout collections.
2. Use of Our Website
Permitted Use
You may use our website to:
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Browse and purchase fitness equipment and gym clothing
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Create an account to track orders and manage preferences
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Access product information and fitness resources
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Contact customer support
Prohibited Activities
You may not:
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Use our website for any unlawful purpose or commercial activity not authorized by us
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Attempt to gain unauthorized access to our systems or other users' accounts
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Upload or transmit viruses, malware, or other harmful code
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Reproduce, duplicate, or copy any part of our website without permission
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Use automated systems (bots, scrapers) to access our website
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Post false reviews or manipulate product ratings
3. Product Information and Pricing
Product Descriptions
We strive to provide accurate descriptions of our gym equipment, fitness apparel, and workout accessories. However:
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Colors may vary slightly due to monitor settings
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Product specifications are provided by manufacturers and subject to change
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We reserve the right to correct any errors in product information or pricing
Pricing Policy
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All prices are listed in US Dollars
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Prices are subject to change without notice
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Promotional pricing is valid for specified time periods only
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We reserve the right to refuse or cancel orders placed at incorrect prices
Equipment Specifications
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Weight capacities and measurements are manufacturer specifications
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Always verify equipment dimensions before purchase
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Professional installation recommended for large gym equipment
4. Orders and Payment
Order Acceptance
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Order confirmation does not guarantee acceptance
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We reserve the right to refuse or cancel orders for any reason
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Payment authorization does not constitute order acceptance
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Large equipment orders may require additional verification
Payment Terms
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Payment is due at time of order placement
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We accept major credit cards, PayPal, and other approved payment methods
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All transactions are processed securely through encrypted payment systems
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Failed payments will result in order cancellation
Order Modifications
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Order changes must be requested within 2 hours of placement
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Modifications may not be possible once items enter the shipping process
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Contact support@grabnex.com for order change requests
5. Shipping and Delivery
Delivery Terms
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Risk of loss transfers to you upon delivery to the shipping address
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You are responsible for providing accurate shipping information
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Delivery dates are estimates and not guaranteed
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Special arrangements required for large gym equipment delivery
Inspection Upon Delivery
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Inspect all gym equipment immediately upon delivery
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Report any visible damage within 48 hours
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Keep all packaging materials until inspection is complete
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Sign delivery receipts only after inspection when possible
6. Returns and Exchanges
Return Policy
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Returns accepted within 30 days of delivery
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Items must be in original condition with all packaging
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Return shipping costs are customer's responsibility unless item is defective
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Large equipment returns may incur restocking fees
Non-Returnable Items
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Personalized or custom-ordered equipment
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Items that have been used extensively or show wear
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Hygiene-sensitive products (certain fitness accessories)
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Digital products or downloadable content
Refund Processing
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Refunds processed within 5-10 business days after return receipt
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Original payment method will be credited
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Shipping costs are non-refundable unless we made an error
7. Product Warranties
Manufacturer Warranties
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Gym equipment comes with manufacturer warranties when applicable
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Warranty terms vary by product and manufacturer
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We facilitate warranty claims but are not responsible for manufacturer warranty terms
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Register products directly with manufacturers when required
Our Guarantee
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We guarantee our products are free from defects at time of shipment
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Defective items will be replaced or refunded at our discretion
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Our liability is limited to the purchase price of the defective item
8. Limitation of Liability
Exercise Equipment Safety
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Proper use of gym equipment is customer's responsibility
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Consult healthcare providers before beginning exercise programs
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We are not liable for injuries resulting from equipment use
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Always follow manufacturer safety guidelines and weight limits
Liability Limits
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Our liability is limited to the amount you paid for the specific product
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We are not liable for indirect, incidental, or consequential damages
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This includes lost profits, business interruption, or personal injury claims
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Some states do not allow limitation of liability, so these limits may not apply to you
9. User Accounts
Account Security
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You are responsible for maintaining account confidentiality
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Notify us immediately of any unauthorized account use
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We are not liable for losses due to unauthorized account access
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Strong passwords are recommended for account security
Account Termination
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We may suspend or terminate accounts for violation of these terms
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You may close your account at any time by contacting us
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Pending orders will be fulfilled according to these terms even after account closure
10. Intellectual Property
Our Content
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All website content, including text, graphics, logos, and images, is our property
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Product images and descriptions may be protected by manufacturer copyrights
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Unauthorized use of our content is prohibited
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Brand names and trademarks belong to their respective owners
User Content
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Reviews and comments you submit become our property
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We may use your feedback for marketing purposes
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You guarantee that submitted content does not violate third-party rights
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We reserve the right to remove any inappropriate user content
11. Privacy and Data Protection
Information Collection
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We collect information necessary to process orders and improve our service
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Payment information is processed securely and not stored on our servers
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We do not sell personal information to third parties
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See our Privacy Policy for detailed information handling practices
Communications
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By creating an account, you consent to receive order-related communications
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Marketing emails can be unsubscribed from at any time
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We may contact you regarding product recalls or safety issues
12. Changes to Terms
Updates
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We may update these terms at any time
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Changes become effective immediately upon posting
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Continued use of our website constitutes acceptance of updated terms
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Significant changes will be communicated via email when possible
13. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: support@grabnex.com
Website: Grabnex.com
We typically respond to inquiries within 24 hours during business days.