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Privacy policy

PRIVACY POLICY

Effective Date: July 25, 2054

Introduction

Welcome to Grabnex ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website grabnex.com or make purchases from our fitness clothing and equipment store.

Information We Collect

Personal Information

When you interact with our website or make a purchase, we may collect:

  • Name and contact information (email address, phone number, shipping address)

  • Payment information (processed securely through our payment providers)

  • Account credentials (username, password)

  • Order history and preferences

  • Customer service communications

Automatically Collected Information

  • IP address and device information

  • Browser type and version

  • Pages viewed and time spent on our website

  • Referring website information

  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders for gym clothing, equipment, and accessories

  • Provide customer support and respond to inquiries

  • Send order confirmations, shipping updates, and delivery notifications

  • Improve our website functionality and user experience

  • Send promotional emails about new products and offers (with your consent)

  • Prevent fraud and ensure website security

  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us with:

  • Payment processing

  • Order fulfillment and shipping

  • Email marketing services

  • Website analytics

  • Customer support tools

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests

  • Protect our rights, property, or safety

  • Prevent fraud or security threats

  • Enforce our terms of service

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission

  • Regular security assessments and updates

  • Limited access to personal information on a need-to-know basis

  • Secure data storage practices

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart contents

  • Analyze website traffic and user behavior

  • Provide personalized content and advertisements

  • Improve website functionality and performance

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your personal data

  • Restriction of processing

  • Data portability

  • Withdrawal of consent for marketing communications

To exercise these rights or for any privacy-related questions, contact us at support@grabnex.com.

Email Communications

We may send you promotional emails about new fitness products, special offers, and company updates. You can:

  • Unsubscribe from marketing emails at any time using the link provided

  • Continue to receive important order and account-related communications

  • Update your email preferences by contacting us

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

If you are located outside our primary operating jurisdiction, your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

  • Posting the updated policy on our website

  • Updating the "Last Updated" date

  • Sending email notifications for material changes

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@grabnex.com
Website: grabnex.com

We are committed to addressing your privacy concerns and will respond to your inquiries in a timely

 

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